Return and Refund Policy

Return and Refund Policy – JioTime.site

Effective Date: 1 July 2025

At JioTime.site, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our Return and Refund Policy will guide you through the process.

1. Returns

You may request a return within 7–14 days from the date of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original packaging.
- Proof of purchase (order number, invoice, or receipt) is required.
Certain items such as personal care products, customised items, sale items, and gift cards may not be eligible for return.

2. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed within 5–10 business days and automatically credited to your original payment method.
Shipping charges (if applicable) are non-refundable, unless the return is due to a mistake on our part (wrong or damaged item).

3. Exchanges

We only replace items if they are defective, damaged, or delivered incorrectly.
If you need an exchange, please contact us within 7 days of delivery at support@jiotime.site.

4. Non-Returnable Items

Gift cards
Downloadable digital products
Perishable goods (if applicable)
Clearance or final sale items

5. How to Initiate a Return

To start a return, please contact us at support@jiotime.site or call us on +91 7359760059 with your order details.
We will provide you with the return address and instructions.

6. Contact Us

If you have any questions regarding our Return and Refund Policy, feel free to contact our customer support team at:

📧 support@jiotime.site
📞 +91 7359760059